Question 1

When will my order be ready?

Accepted Answer

Each design is created upon request. As all our pieces are custom-made, please allow approximately 4 weeks for production, starting from the moment your order is confirmed. You will be notified once your piece is ready for shipment.

Question 2

Can I change or cancel my order?

Accepted Answer

You have30 minutesafter placing your order to amend or cancel it. After this, your piece enters production and cannot be altered.

Question 3

Can I request a fabric or leather swatch?

Accepted Answer

Yes. If you wish to see or feel the material prior to ordering, we can send a fabric or leather swatch by post. Please contact us with your request.

Question 4

When will my order be ready?

Accepted Answer

Each design is created upon request. As all our pieces are custom-made, please allow approximately 4 weeks for production, starting from the moment your order is confirmed. You will be notified once your piece is ready for shipment.

FREQUENTLY ASKED QUESTIONS

When will my order be ready?

Can I change or cancel my order?

Can I request a fabric or leather swatch?

When will my order be ready?