Question 1

When will my order be ready?

Accepted Answer

Each design is created upon request. As all our pieces are custom-made, please allow approximately 4 weeks for production, starting from the moment your order is confirmed. You will be notified once your piece is ready for shipment.

Question 2

Can I change or cancel my order?

Accepted Answer

You have30 minutesafter placing your order to amend or cancel it. After this, your piece enters production and cannot be altered.

Question 3

Can I request a fabric or leather swatch?

Accepted Answer

Yes. If you wish to see or feel the material prior to ordering, we can send a fabric or leather swatch by post. Please contact us with your request.

Question 4

When will my order be ready?

Accepted Answer

Each design is created upon request. As all our pieces are custom-made, please allow approximately 4 weeks for production, starting from the moment your order is confirmed. You will be notified once your piece is ready for shipment.

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