PRIVACY & SAFETY
Privacy Policy
Effective date: 01-04-2025
VAN DER STEEN Couture Studio
At VAN DER STEEN Couture Studio, we value your privacy. This Privacy Policy outlines how we collect, use and protect your personal information when you interact with us online or offline.
1. Who We Are
This website is operated by VAN DER STEEN Couture Studio, an independent couture label based in the Netherlands. For any privacy-related questions, please contact us at:
2. What We Collect
We may collect and store the following personal information:
– Your name
– Email address
– Shipping and billing address
– Phone number
– Payment details (processed via secure third-party services)
– Order history
– Communications with us (e.g., emails, messages via contact forms)
We may also collect anonymised data about website usage via cookies (see section 8).
3. How We Use Your Data
We use your information to:
– Process and deliver your orders
– Send you order confirmations and updates
– Respond to your enquiries
– Send occasional newsletters (only with your explicit consent)
– Improve our services and website performance
We never sell or rent your personal data to third parties.
4. Sharing with Third Parties
We may share your data with trusted service providers only when necessary to operate our business (e.g., payment processors, delivery services, website analytics). These partners are contractually obligated to safeguard your data and comply with GDPR.
5. Your Rights
You have the right to:
– Access the personal data we hold about you
– Correct or update your information
– Request deletion of your data (“right to be forgotten”)
– Withdraw consent for marketing at any time
– Lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens)
To exercise these rights, contact us at info@riannevandersteen.com.
6. Data Storage & Security
Your data is securely stored in GDPR-compliant systems. We take appropriate technical and organisational measures to prevent unauthorised access, misuse or loss of your information.
7. Marketing Communications
If you subscribe to our newsletter, we will only send you updates about new limited edition designs, exclusive pre-orders or relevant events. You can unsubscribe at any time via the link at the bottom of each email.
8. Cookies
This website uses cookies to improve user experience and analyse website performance. You can accept or decline cookies when prompted, or adjust your browser settings.
Types of cookies we may use:
– Functional cookies (to remember preferences)
– Analytical cookies (e.g., via Google Analytics)
– Third-party cookies (e.g., embedded content)
9. How Long We Keep Your Data
We retain your personal data only for as long as necessary for the purposes listed above, or as required by law (e.g., for accounting or tax purposes).
10. Changes to This Policy
We may occasionally update this Privacy Policy. All changes will be published on this page with an updated effective date.
Contact
For any privacy-related questions or concerns:
info@riannevandersteen.com
VAN DER STEEN Couture Studio — The Netherlands